Apple responds to the iPhone Duo inner display cracking issue
- Posted on Oct. 27, 2026, 8 a.m.
Apple Addresses iPhone Duo Inner Display Cracking Concerns
Recent reports highlighting a concerning issue with the inner display of the iPhone Duo have prompted a response from Apple. The company has officially commented on the matter, acknowledging the problem affecting a subset of users.
The issue, which gained prominence on social media and tech forums, involves the internal display of the iPhone Duo cracking after users encountered resistance when opening the device's hinge. Reports describe a distinct popping sound from the hinge immediately preceding the display damage.
While Apple has not provided a specific technical explanation for the cause of the cracking, they have stated that the problem is affecting a "small number of units." This aligns with the device's estimated sales figures, suggesting it is not a widespread defect.
For affected users, Apple's recommended solution is to contact AppleCare as soon as possible. This proactive step will allow customers to initiate the process for securing a replacement device once it becomes available.
If you have encountered this inner display cracking issue with your iPhone Duo and have already reached out to Apple, we encourage you to share your experience in the comments section below.
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